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Thursday, February 9, 2012

HELP DESK


HELP DESK
 


Q     I have an iPad that was purchased by the district last year.  Can you tell me what the process is to get it registered?
A    We need all district purchased iPads,  iPods, or any other device that may have the need to purchase apps, be registered with the technology department.  The procedure for a “pre-existing” device is a little different that one that is brand new.  Both procedures are extremely easy!  For those devices that are already in the district, the technology department needs to gather information so that a lot of the work can be done before we actually have to have the device in house,  Use the following link to submit your information: Apple Device Registration Once that form is complete, Angela will call to set up a time with you to finish the registration process.  For new devices, all purchases are asked to go through the manufacturer and processed through our shipping department. All of the registering process will be completed by the time the device gets to you. So IF you have a device that hasn’t been registered, please use the link above or call Angela directly.  It is a painless process, I promise!